TRUST & COMPLIANCE
Compliant calling, country by country
Consent management, calling-hour rules, attempt caps, disclosure scripts, DND registry filtering, and call-recording policies — configured per market and enforced by the platform, not by hope.
Country-level compliance matrix
For each market: the regulation, the controls built into the platform, and what stays with your team.
Platform security
Encryption in transit & at rest
Calls, recordings, and contact data are encrypted with TLS in transit and AES-256 at rest.
Role-based access
Granular roles and permissions keep contact lists and recordings visible only to those who need them.
Full audit logs
Every login, export, and campaign change is logged and reviewable.
Data residency options
Regional storage options help you meet local data-residency requirements.
Human control & quality assurance
100% AI QA + human spot checks
Every call is recorded and scored by AI for script and compliance adherence; human reviewers audit samples every week.
AI disclosure scripts
Agents state they are AI at the start of every call, with wording configured per market.
Opt-out handling
Opt-out requests take effect instantly — the number is suppressed across all current and future campaigns.
Certifications
TeleAI runs SOC 2 Type II and ISO 27001 certification programs and maintains GDPR-ready data-protection practices, alongside the regional frameworks listed above.
Talk to our team about your market
We walk through the rules for your country with your legal team before anything goes live.
